Understanding New York Landlord Obligations: Heat, Hot Water, and Snow Removal Laws

Landlord Responsibilities for Heat, Hot Water, and Snow Removal in New York

As a property owner in New York, it’s essential to understand your legal obligations regarding heating, hot water, and snow or ice removal. Compliance not only ensures tenant safety and comfort but also helps avoid fines, complaints, and potential rent reduction claims.

Heat Requirements

During the heating season (October 1 through May 31):

• 6 a.m. – 10 p.m.: If the outdoor temperature drops below 55°F, indoor temperatures must be at least 68°F.

• 10 p.m. – 6 a.m.: Indoor temperatures must remain at least 62°F, regardless of outside conditions.

Failure to provide adequate heat can lead to complaints from tenants to city or state authorities.

Hot Water Requirements

Tenants are entitled to hot water year-round, maintained at a minimum temperature of 120°F.

• If tenants report lack of heat or hot water and you do not respond, they may file complaints with:

  • NYC: Department of Housing Preservation and Development (HPD) via 311, TTY (212) 504-4115, or online through 311.

  • Outside NYC: Local code enforcement office in the town or county.

• Rent-regulated tenants may also pursue a rent reduction if essential services are not provided, through New York State Homes and Community Renewal.

Snow and Ice Removal

Property owners must maintain safe passage on sidewalks, steps, and entrances:

• In NYC, clear at least a four-foot-wide path on sidewalks in front of your building.

• If snow or ice hardens, use salt, sand, or similar materials to prevent slips.

• Timelines for clearing snow:

  • Snowfall ends 7 a.m. – 4:59 p.m.: Clear within 4 hours.

  • Snowfall ends 5 p.m. – 8:59 p.m.: Clear within 14 hours.

  • Snowfall ends 9 p.m. – 6:59 a.m.: Clear by 11 a.m.

Tenants are only responsible for snow removal if explicitly agreed to in the lease or given exclusive control of the property.